Terms and Conditions
By placing an order or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
Payment. Payment for all purchases must be made by credit or debit card. Your card will be charged when we confirm and process your order.
Delivery and shipping. We aim to ship all items within 7-10 business days after receiving payment. Delivery times vary depending on location and shipping method selected. We are not liable for delays caused by shipping carriers.
Returns and refunds. Customers have 5 days from delivery to return an item for a refund or exchange for quality issues which reported and confirmed by the customer service. Returns must be in good condition with tags and labels attached. Refunds will be made to the original payment method. Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Warranty. We provide a 14 days limited warranty from the date of purchase against defects in workmanship or materials. Your sole remedy is a refund or replacement of the defective product. The warranty does not cover normal wear and tear, accidents, or improper use or storage. Several types of goods are exempt from being warranted. Perishable goods such as food are not included under our warranty policy. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Privacy. We will only use your personal information to fulfill your orders, communicate with you, and operate our services. We will not share your information with any third parties except as needed to provide our services to you.
Applicable law. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising under these terms and conditions will be subject to the exclusive jurisdiction of the courts of Hong Kong. The use of this website is also subject to the laws and regulations of Hong Kong, which restrict the content and material that can be placed on a website. Users of this website must ensure they comply with all applicable laws and regulations of Hong Kong. By accessing or using this website, you agree to submit to the exclusive jurisdiction of the Hong Kong courts in the event of any dispute arising out of such access or use.
Changes. We reserve the right to change or modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website.